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"This is what you get when you PAY for a MEDIUM ICE COFFEE, a cup of ICE. This is ridiculous! And if you ask for no ice or less ice they?ll charge you an additional $1. This DD does not treat their customers with respect of value."
Phone: +18472889261
Address: 10131 Grand Ave, Franklin Park I-60131-2548, United States
City: Franklin Park
Dishes: 0
Categories: 5
Reviews: 1358
I purchased 3 scoops of ice cream on Oct 22, 2022. One of the scoops of chocolate ice cream was not fully pushed into the cone and when I got outside a slight tip caused the scoop to fall off the cone. When I went back inside I mentioned this to the olderIndian lady that the scoop had fallen off and I needed another scoop. I was served another scoop and charged for it again. Whathappened to making a customer happy with a good pushed in scoop of ice cream? Last time I'll go to this Dunkin. I'd adviseagainst going into this establishment.
The window attendant in the morning is a really miserable person. I'm a paying customer but get treated as if I'm inconveniencing her. She had the nerve to send me around to get back in line when I walked in and seen my food ready moved awayfrom the window just so she could feel better about herself. She has been an ongoing problem but I had enough and notreturning. They rather lose a customers than replace this sorry person. Contacted corporate and everyone having problems withthis place should as well
It really takes a lot for me to write a negative review. Well, 3rd time is the charm. Let me just tell you that this is the LAST time I go here! The morning crew is rude have given me a hard time whenever they have messed up my drink. They neverapologize, they never say good morning or thank you. This is absolutely unacceptable! Corporate should pay this DD a visit. I?mso mad, that I?m probably going to give them a call later!
The girl that took my order perfect customer service skills. The Man with the glasses very rude and this is all the time. I stopped going here for this reason even though it was convenient for me. He just points at amount to pay because I was like howmuch. And doesn't even say thank you when he talks it's in a very rude way! No napkins/No bag smdh!
This is what you get when you PAY for a MEDIUM ICE COFFEE, a cup of ICE. This is ridiculous! And if you ask for no ice or less ice they?ll charge you an additional $1. This DD does not treat their customers with respect of value.
