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"The customer service at this restaurant is awful. There are many other places in the city where you can enjoy a good coffee and receive polite treatment."
Phone: +61244729022
Address: Shop 23 Perry St, Batemans Bay, New South Wales 2536, Australia
City: Batemans Bay
Website: http://www.unclejoescafe.com.au
Monday: 8:00-14:30
Tuesday: 8:00-14:30
Wednesday: 8:00-14:30
Thursday: 8:00-14:30
Friday: 8:00-14:30
Saturday: 8:00-14:30
Sunday: 8:30-14:30
Dishes: 34
Amenities: 24
Categories: 5
Reviews: 124
The dinner with Uncle Joe is pleasant, but we didn't get a smile from someone and the lady who served us didn't even look at us. There were a lot of shields in the cafe that say everything they can't do, what scared me to order... until I was up there because I was not sure if what I had ordered would contradict one of their characters. If you are looking for a place to get good food and let your kids have a game, I would recommend it, but do not expect to leave think you are going back.
The second problem was the excessive wait time for an egg and bacon roll, which took 25 minutes or more even though we were basically the only ones in the restaurant. Based on previous reviews, it seems that the owner does not care about customer complaints or feedback on how to improve the dining experience. I would recommend staying away from this establishment if you value your time and money.
I sat with my newborn, who had a bite to eat, while my partner waited for our coffee to be made, and a very rude lady with an accent that seemed as if the owner came, suddenly moved us on, even after I explained, I was waiting for our coffee. She said I don't care if you can't sit here. Then I asked for a refund! Disgusting experience!
I live here and often come here. I really only come to comfort as it is located next to the playground. I'd say 9 out of 10 times the staff is rude. From the moment I'm going, I see how I'm a criminal. I definitely don't buy food here for this reason and stay at the essential coffee. Would you like to feel more welcome in this café.
The customer service at this restaurant is awful. There are many other places in the city where you can enjoy a good coffee and receive polite treatment.
