Katie's Frozen Custard

Visited this establishment on Friday Aug. 13th around 10pm. Ordered one Large, Cookies Cream vortex with brownie Hot fudge. Upon getting home I noticed there were no brownies at all and the Oreos where all completely blended (normally there are some chunks). I called back and spoke with an employee named 'Evelyn ' who was reluctant to give me her name, even after giving her my name and number. She said she 'd have a supervisor to return my call but no one ever did. I decided to call back on Aug. 14th and spoke with 'Kevin ' who stated he was the manager. After expressing my concern, he then told me that he could only give me a credit for a small instead. Huh??? The young kids that were worki...

• Useful
• Not Useful
• Reply

Horrible. Experience. But I guess I should have known. No lids for anything that was handed to me. My banana splits melted before I even got home. strawberry shortcake was dry and no flavor. The splits came with pineapple after I specifically said I wanted one with out . Just all around don?t know if I?ll ever go back. Not worth the $45 I spent. I was so hopeful of this place.

• Useful
• Not Useful
• Reply

A local ice compound. The ice is good, the service is fast, and the seating set is comfortable (although only outdoor). Compared to other ice places in the city, it is with Andy's and a little cheaper. Compared to all ice places writ-large it is ok. It's decent when you make ice cream while traveling, but not writing home.

• Useful
• Not Useful
• Reply

We had the brownie sunshade and a turtle banana split and they were amazing. If 5 stars were, except it was very expensive for what we have, so it is definitely any now and then type of treatment. Will come back when you go through Waco, although:

• Useful
• Not Useful
• Reply

Katie?s is amazing! The best Custard I've ever had! One of my visits to college and every time I go to Waco. Your staff is always so helpful. Come on!

• Useful
• Not Useful
• Reply