When we finally placed our order with the server, we mentioned that the deep-dish pizzas take about an hour to cook, which we were aware of. So, we decided to order the kids a thin-crust pizza and requested that it be sent out as soon as it was ready, while we waited for our deep-dish pizzas. The server informed us that the thin-crust pizza would only take 10 minutes. Unfortunately, we ended up waiting for 2 hours without any food. Despite being promised the thin-crust pizza in 10 minutes, it took far longer. Eventually, one of the pizzas was brought out, but it was the wrong order, and the crust was undercooked. To make matters worse, the server then told us they had run out of cheese, whic...
When we finally got to order the server did tell us that the deep dish pizzas take an hour to make. This is something we did know and so we ordered thin crust for the kids and asked him to send it out when it was ready and deep dish for us. He told us the thin crust would take 10 mins. 2 hours passed with no food. He kept telling us 10 mins. Finally one of the pizzas came out and it was the wrong order plus the crust wasn’t cooked. He then told us that they ran out of cheese and are making the other pizzas. After another 20 mins nothing else came out and we ended up leaving and getting hotdogs because the kids were starving. I’ve never experienced something like this before and hope to never...
We ordered a deep dish pizza and had to wait a long time. I didn’t time it and I know deep dish takes longer but it seemed an inordinate amount of time. When we got it the crust was so hard. It wasn’t burnt, just too hard. You had to press hard with a knife to get through it. My husband just ate the toppings. We complained and they offered to make us a new one. Since we said we would not wait that long the server said he would make a thin crust for us to take home. It was just ok. We won’t negotiate g back there.
To make matters worse, it took over 35 minutes for our checks to be prepared, and we were charged for two individual pizzas due to their error, resulting in an extra $5 charge. We had family visiting from out of town and were all looking forward to this meal, so it was a major letdown. We won't be returning!
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Perfect spot close to O’hare for a quick layover Chicago style pizza. Just remember it takes 45 minutes to cook a deep dish pie. So if you are short on time, call ahead and order one to go, it’s super casual, so I’m sure they would let you eat it there if you have a reservation.
Pizza was okay. Service was fine. Atmosphere was traditional pizza bar. Thought pizza crust was a little dry. Location is a little out of the way and in a Comfort Inn which appears in need of remodeling.
Service was slow. One server doing everything. Making drinks, serving food handling to go orders. 40 minute wait for pizza. (Usually 30) Pizza was dry. Will not return.
The pizza was delicious, and the service was friendly. We ordered the Numero Uno pizza, and we're happy to have leftovers for another day!
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We ordered a small deep dish and a large, and both were incredible! The service was excellent, and we definitely plan to return.
Only restaurant I’ve seen in a long time that is fully staffed. Food and service both good.
