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"Worst service from Amanda, first they gave my order to the wrong person when i went in for pick up, then when i asked for a deal she bluntly told me no. The person then brought back the meal that i ordered and she SERVED IT TO US. feeling bad i took it, 17.97 for two poutines, a rip off, disgusting quality, horrible service. I wasnt even able to eat it because the person before could have done something to it. Every time i go there Amanda is rude and a know it all."
Phone: +17057445583
Address: Highway 17, Mattawa, Ontario, Canada, P0H1V0
City: Mattawa
Website: http://valoismotel.com/restaurant
Monday: 11:30-21:00
Tuesday: 11:30-21:00
Wednesday: 11:30-21:00
Thursday: 11:30-21:00
Friday: 11:30-22:00
Saturday: 11:30-22:00
Sunday: 11:30-21:00
Dishes: 27
Amenities: 9
Categories: 5
Reviews: 25
We heard that the breakfast was great so we thought we would take a chance on lunch/dinner and we were not disappointed! In fact we were pleasantly surprised!! We had a home cooked meal with home made pasta ( in house) which was awesome! Not to mention the portion size was definitely generous, hearty and mouth watering great meal. Our server Aaren is a youthful, energetic, wealth of knowledge about Mattawa and her surroundings the great Ottawa river. She was the most gracious of servers and a definite asset to this establishment. It is my hope that she is as much appreciated by her employers as we appreciated her warm hospitality from the minute we walked in the door until the moment we left...
So sorry to hear of your bad service Robyn L. As a local I apologize. I do wonder though if you have the right person/name as the only Amanda I know that works there - Is amazing and very passionate about her job and has never struck me as a know it all on my multiple visits. Again so sorry for your bad experience....I would recommend checking into the name again as this does not sound like her at all - and that type of service definitely deserves to be acknowledged by the owner ...as I'm sure they would not condone this type of behaviour...take care and hope your next visit is better. :)
Three of us had the fresh pickerel dinner and it was the best pickerel we have ever had. I had a baked potato with mine and it was one of the best baked potatoes I have ever had. Those who ordered mashed potatoes thought they were very tasty too. The other vegetables - carrots and cauliflower - were not all that special in comparison. The entire meal was cooked from scratch.There service was wonderful and we always enjoy the view of the Ottawa River. Get a window seat.The pickerel dinner was about $27.00 each, but well worth it. The servings were very generous. We ach took half home.
did a turn and burn from Espanola to Ottawa , the highlight of my day was stopping at Valois for supper on the way home, the food is great, it's like a home cooked meal, i always have the Valois burger (bacon cheese burger) my wife had the hot turkey sandwich (no Bread) both meals were great. the atmosphere is like going to camp the ceiling is chip board the floor aren't exactly level, but the view out over the river is great, the waitress are very friendly , service was quick meals were hot
Worst service from Amanda, first they gave my order to the wrong person when i went in for pick up, then when i asked for a deal she bluntly told me no. The person then brought back the meal that i ordered and she SERVED IT TO US. feeling bad i took it, 17.97 for two poutines, a rip off, disgusting quality, horrible service. I wasnt even able to eat it because the person before could have done something to it. Every time i go there Amanda is rude and a know it all.
